Terms of Conditions
This Terms of Use agreement
Terms of Use agreement is effective as of February 2020
(A) Acceptance of Terms
PLEASE READ THE TERMS OF USE THOROUGHLY AND CAREFULLY.
These Terms of Use contain provisions that define your limits, legal rights and obligations with respect to your use of and participation in (i) the website and mobile application, including the classified advertisements, forums,various email functions and Internet links, and all content and services available through the domain and subdomains of located at www.KitPot.in (collectively referred to herein as the "Website"), and (ii) the online transactions between those users of the Website who are offering services (each, a "Service Professional") and those users of the Website who are obtaining services (each, a "Service User") through the Website (such services, collectively, the "Services"). The Terms of Use described below incorporate the Privacy Policy and apply to all users of the Website, including users who are also contributors of video content, information, private and public messages, advertisements, and other materials or Services on the Website.
The Website is currently owned and operated by KitPot India Pvt.Ltd.
You acknowledge that the Website serves as a venue for the online distribution and publication of user submitted information between Service Professionals and Service Users, and, by using, visiting, registering for, and/or otherwise participating in this Website, including the Services presented, promoted, and displayed on the Website, and by clicking on "I have read and agree to the terms of use," you hereby certify that: (1) you are either a Service Professional or a prospective Service User, (2) you have the authority to enter into these Terms of Use, (3) you authorize the transfer of payment for Services requested through the use of the Website, and (4) you agree to be bound by all terms and conditions of these Terms of Use and any other documents incorporated by reference herein. If you don’t so agree to the foregoing, you should not click to affirm your acceptance thereof, in which case you are prohibited from accessing or using the Website. If you do not agree to any of the provisions set forth in the Terms of Use, kindly discontinue viewing or participating in this Website immediately.
You Specifically Agree That By Using The Website, You Are At Least 18 Years Of Age And You Are Competent Under Law To Enter Into A Legally Binding And Enforceable Contract.
All references to "you" or "your," as applicable, mean the person that accesses, uses, and/or participates in the
Website in any manner. If you use the Website or open an Account (as defined below) on behalf of a business, you
represent and warrant that you have the authority to bind that business and your acceptance of the Terms of Use
will
be deemed an acceptance by that business and "you" and "your" herein shall refer to that business.
1. MODIFICATIONS TO TERMS OF USE AND/OR PRIVACY POLICY
reserves the right, in its sole discretion, to change, modify, or otherwise amend the Terms of Use, and any
other
documents incorporated by reference herein for complying with legal and regulatory framework and for other
legitimate business purposes, at any time, and will post notice of the changes and the amended Terms of Use at
the
domain of KitPotterms It is your responsibility to review the Terms of Use for any changes and you are
encouraged to
check the Terms of Use frequently. Your use of the Website following any amendment of the Terms of Use will
signify
your assent to and acceptance of any revised Terms of Use. If you do not agree to abide by these or any future
Terms
of Use, please do not use or access the Website
2. PRIVACY POLICY:
It has established a Privacy Policy that explains to users how their information is collected and used. The
Privacy
Policy is referenced above and hereby incorporated into the Terms of Use set forth herein. Your use of this
Website
is governed by the Privacy Policy.
The Privacy Policy is located at: KitPot privacy.
(B) Membership and Accessibility
1. LICENSE TO ACCESS
hereby grants you a non-exclusive, revocable license to use the Website as set forth in the Terms of Use;
provided,
however, that (i) you will not copy, distribute, or make derivative works of the Website in any medium without
's
prior written consent; (ii) you will not alter or modify any part of the Website other than as may be reasonably
necessary to use the Website for its intended purposes; and (iii) you will otherwise act in accordance with the
terms and conditions of the Terms of Use and in accordance with all applicable laws.
2. MEMBERSHIP ELIGIBILITY CRITERIA
Use of the Website is available only to individuals who are at least 18 years old and can form legally binding
contracts under applicable law. You need not register to simply visit and view the Website, but to access and
participate in certain features of the Website, you will need to create a password-protected account
("Account"). To
create an account, you must submit your name and email address through the account registration page on the
Website
and create a password. You will also have the ability to provide additional optional information, which is not
required to register for an account but may be helpful in providing you with a more customized experience when
using
the Website. You may also register for an Account using your existing Facebook account and log-in credentials
(your
"Third-Party Site Password").
You are solely responsible for safeguarding your password and, if applicable, your Third-Party Site Password
(collectively, "Passwords") at all times and shall keep your Passwords secure at all times. You shall be solely
responsible for all activity that occurs on your Account and you shall notify immediately of any breach of
security
or any unauthorized use of your Account. Similarly, you shall never use another's Account without ’s permission.
You
agree that you will not misrepresent yourself or represent yourself as another user of the Website and/or the
Services offered through the Website.
An Account holder is sometimes referred to herein as a "Registered User."
You will provide true, accurate, current and complete information when creating your Account and you shall
maintain
and update such information during the term of this Agreement so that it will remain accurate, true, current and
complete.
You agree not to collect or harvest any personally identifiable data, including without limitation, names or
other
Account information, from the Website, nor to use the communication systems provided by the Website for any
commercial solicitation purposes.
(C) Member Conduct
1. PROHIBITIONS ON SENDING MESSAGES
You will not send messages to other users containing: offers to make national or international money transfers for amounts exceeding the asking price of a service, with intent to request a refund of any portion of the payment; or unsolicited advertising or marketing of a service not offered on the Website or an external website.
2. NO DISCRIMINATION
1. Discriminatory Postings. Indian laws prohibit any preference, limitation or discrimination based on race,
color,
religion, sex, national origin, age, handicap or other protected class. will not knowingly accept any Posting
which
is in violation of the law. has the right, in its sole discretion and without prior notice to you; to
immediately
remove any posting that discriminates or is any way in violation of any law.
2.PROHIBITIONS WITH RESPECT TO SERVICES:
While using the Website, you shall not:
-post content or items in any inappropriate category or areas on the Website.
-violate any laws, third-party rights, Account Policies, or any provision of the Terms of Use, such as the
prohibitions described above.
-fail to deliver payment for Services purchased by you, unless the Service Professional has materially changed
the
description of the Service description after you negotiate an agreement for such Service, a clear typographical
error is made, or you cannot authenticate the Service Professional's identity.
-fail to perform Services purchased from you, unless the Service User fails to .-materially meet the terms of
the
mutually agreed upon agreement for the Services, refuses to pay, a clear typographical error is made, or you
cannot
authenticate the Service User's identity; manipulate the price of any Service or interfere with other users'
Postings.
-circumvent or manipulate our fee structure, the billing process, or fees owed to ; post false, inaccurate,
misleading, defamatory, or libelous content (including personal information about any Website user).
-take any action that may undermine the Feedback or ratings systems (such as displaying, importing or exporting
Feedback information off of the Website or using it for purposes unrelated to the Website).
3. FEEDBACK
As a participant in the Website, you agree to use careful, prudent, and good judgment when leaving Feedback for
another user. The following actions constitute inappropriate uses of Feedback: (a) threatening to leave negative
or
impartial Feedback for another user unless that user provides services not included in the original Posting or
not
agreed to as part of the Service to be provided; (b) leaving Feedback in order to make the Service Professional
or
Service User appear better than he or she actually is or was; and (c) including conditions in an Offer or Want
that
restrict a Service Professional or a Service User from leaving Feedback.
1. Sanctions for Inappropriate Use of Feedback. If you violate any of the above-referenced rules in connection
with
leaving Feedback, , in its sole discretion, may take any of the following actions: (i) cancel your Feedback or
any
of your Postings; (ii) limit your Account privileges; (iii) suspend your Account; and/or (iv) decrease your
status
earned via the Feedback page.
2. Reporting Inappropriate Use of Feedback. You may contact regarding any inappropriate use of Feedback
via-email at
support@.com.
3. Resolving Disputes in Connection with Feedback. In the event of any dispute between users of the Website
concerning Feedback, shall be the final arbiter of such dispute. Further, IN THE EVENT OF ANY DISPUTE BETWEEN
USERS
OF THE WEBSITE CONCERNING FEEDBACK, KitPot HAS THE RIGHT, IN ITS SOLE AND ABSOLUTE DISCRETION, TO REMOVE SUCH
FEEDBACK OR TAKE ANY ACTION IT DEEMS REASONABLE WITHOUT INCURRING ANY LIABILITY THEREFROM.
The foregoing lists of prohibitions provide examples and are not complete or exclusive. reserves the right to
(a)
terminate your access to your Account, your ability to post to this Website (or the Services) and (b) refuse,
delete
or remove, move or edit the content, in whole or in part, of any Postings; with or without cause and with or
without
notice, for any reason or no reason, or for any action that determines is inappropriate or disruptive to this
Website or to any other user of this Website and/or Services. Reserves the right to restrict the number of
e-mails
or other messages that you are allowed to send to other users to a number that deems appropriate in 's sole
discretion. may report to law enforcement authorities any actions that may be illegal, and any reports it
receives
of such conduct. When legally required or at 's discretion, will cooperate with law enforcement agencies in any
investigation of alleged illegal activity on this Website or on the Internet. does not and cannot review every
Posting posted to the Website. These prohibitions do not require to monitor, police or remove any Postings or
other
information submitted by you or any other user.
(D) Rules for Service Professionals
1. PROFILES AND OFFERS MUST NOT BE FRAUDULENT:
Subject to any exceptions set forth in these Terms of Use or Additional Policies, if any, Service Professionals
shall not: (a) list Services or offers relating to any Service in a category that is inappropriate to the
Service
they are offering; (b) misrepresent the location at which they will provide a Service; (c) include brand names
or
other inappropriate keywords in their Profile, Offer, Want, Feedback, or any other title or description relating
to
a Service; (d) use misleading titles that do not accurately describe the Service; or (e) include any information
in
their Profile that is fraudulent.
2. PROFILES AND OFFERS CANNOT USE TECHNIQUES TO AVOID OR CIRCUMVENT KITPOT FEES
Subject to any exceptions set forth in these Terms of Use or Additional Policies, if any, Service Professionals
shall not: (a) offer a catalog or a link to a third-party website from which Service Users or any Registered
User or
user of the Website may obtain the Service directly; (b) exceed multiple Posting limits; (c) post a single
Service
but offer additional identical services in the Service description; ; (D) offer the opportunity through to
purchase
the Service or any other service outside of ; (f) use their Profile page or user name to promote services not
offered on or through the Website and/or prohibited services.
In case we realize that any professional is involved in any of the above activities, holds the sole discretion
to
blacklist the professional and withhold any outstanding credits or payments to the professional.
3. SANCTIONS FOR VIOLATING ANY OF THE RULES FOR SERVICE PROFESSIONALS
If a Service Professional violates any of the above-referenced rules in connection with his or her Posting, , in
its
sole discretion, may take any of the following actions: (a) cancel the Posting; (b) limit the Service
Professional's
Account privileges; (c) suspend the Service Professional's Account; (d) cause the Service Professional to
forfeit
any fees earned on a cancelled Posting; and/or (e) decrease the Service Professional's status earned via the
Feedback page.
(E) Rules for Service Users
1. SERVICE USERS SHALL NOT TAKE ANY OF THE FOLLOWING ACTIONS:
(a) commit to purchasing or using a Service without paying;
(b) sign up for, negotiate a price for, use, or
otherwise solicit a Service with no intention of following through with your use of or payment for the
Service;
(c)
agree to purchase a Service when you do not meet the Service Professional's terms as outlined in the Posting, or
agree to purchase a Service with the intention of disrupting a Posting; or
(d) misuse any options made
available
now
or in the future by in connection with the use or purchase of any Service.
2. SANCTIONS FOR VIOLATING ANY OF THE RULES FOR SERVICE USERS:
If a Service User violates any of the above-referenced rules in connection with his or her Posting, , in its
sole
discretion, may take any of the following actions: (a) cancel the Posting; (b) limit the Service User's Account
privileges; (c) suspend the Service User's Account; and/or (d) decrease the Service User's status earned via the
Feedback page.
(F) Use of Submitted Content(*)
1. NO CONFIDENTIALITY
The Website may now or in the future permit the submission of videos or other communications submitted by you
and
other users, including without limitation, your Profile, your Offer, your Wants, any Feedback, and all Submitted
Content, and the hosting, sharing, and/or publishing of such Submitted Content. You understand that whether or
not
such Submitted Content is published, does not guarantee any confidentiality with respect to any Submitted
Content.
You agree that any Submitted Content provided by you for which you authorize to be searchable by Registered
Users
who have access to the Website is provided on a non-proprietary and non confidential basis. You agree that you
shall
be free to use or disseminate such freely searchable Submitted Content on an unrestricted basis for the purpose
of
providing the Services.
You are aware that any information provided by you in the Submitted Content towards locating a professional who
ordinarily is bound to maintain confidentiality under law with his/her client (i.e. a doctor or a lawyer) is not
extended to .
may also disclose user information including personal information if reasonably believes that disclosure (i) is
necessary in order to comply with a legal process (such as a court order, search warrant, etc.) or other legal
requirement of any governmental authority, (ii) would potentially mitigate ’s liability in an actual or
potential
lawsuit, (iii) is otherwise necessary or appropriate to protect our rights or property, or the rights or
property of
any person or entity, (iv) to enforce this Agreement (including, but not limited to ensuring payment of fees by
users), or (v) as may be required or necessary to deter illegal behavior (including, but not limited to,
fraud).
2. YOUR REPRESENTATIONS AND WARRANTIES:
You shall be solely responsible for your own Submitted Content and the consequences of posting or publishing it.
In
connection with Submitted Content, you affirm, represent, and/or warrant that: (a) you own or have the necessary
licenses, rights, consents, and permissions to use and authorize to use all patent, trademark, trade secret,
copyright or other proprietary rights in and to any and all Submitted Content to enable inclusion and use of the
Submitted Content in the manner contemplated by the Website and these Terms of Use; and (b) you have the written
consent, release, and/or permission of each and every identifiable individual person in the Submitted Content to
use
the name or likeness of each and every such identifiable individual person to enable inclusion and use of the
Submitted Content in the manner contemplated by the Website and these Terms of Use. You agree to pay for all
royalties, fees, and any other monies owing any person by reason of any Submitted Content posted by you to or
through the Website.
3. YOUR OWNERSHIP RIGHTS AND LICENSE TO KITPOT:
You retain all of your ownership rights in your Submitted Content. However, by submitting the Submitted Content
to
for posting on the Website, you hereby grant, and you represent and warrant that you have the right to grant, to
a
perpetual, worldwide, non-exclusive, royalty-free, sublicense able and transferable license to link to, use,
reproduce, distribute, reformat, translate, prepare derivative works of, display, and perform the Submitted
Content
in connection with the Website and 's (and its successor's) business operations, including without limitation,
for
the promotion and redistribution of any part or all of the Website, and any derivative works thereof, in any
media
formats and through any media channels. You also hereby grant each user of the Website a non-exclusive license
to
access your Submitted Content through the Website, and to use, reproduce, distribute, prepare derivative works
of,
display and perform such Submitted Content as permitted through the functionality of the Website and under these
Terms of Use. The foregoing license granted by you terminates once you remove or delete the Submitted Content
from
the Website.
You acknowledge and understand that the technical processing and transmission of the Website, including your
Submitted Content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to
technical requirements of connecting networks or devices.
You may remove your Submitted Content from the Website at any time. If you choose to remove your Submitted
Content,
the license granted above will automatically expire.
4. KITPOT’S DISCLAIMERS AND RIGHT TO REMOVE:-
1. does not endorse any Submitted Content or any opinion, recommendation, or advice expressed therein, and
expressly
disclaims any and all liability in connection with all Submitted Content. does not permit copyright infringing
activities and infringement of intellectual property rights on the Website, and will remove any Data (as defined
below) or Submitted Content if properly notified, pursuant to the "take down" notification procedure described
in
Section J below, that such Posting or Submitted Content infringes on another's intellectual property rights.
reserves the right to remove any Data or Submitted Content without prior notice. will also terminate a user's
access
to the Website, if he or she is determined to be a repeat infringer. A repeat infringer is a Website user who
has
been notified of infringing activity more than twice and/ or has had Submitted Content removed from the Website
more
than twice. also reserves the right, in its sole and absolute discretion, to decide whether any Data or
Submitted
Content is appropriate and complies with these Terms of Use for all violations, in addition to copyright
infringement and violations of intellectual property law, including, but not limited to, pornography, obscene or
defamatory material, or excessive length. may remove such Submitted Content and/or terminate a user's access for
uploading such material in violation of these Terms of Use at any time, without prior notice and in its sole
discretion.
2. You acknowledge and understand that when using the Website, you will be exposed to Submitted Content from a
variety of sources, and that is not responsible for the accuracy, usefulness, safety, or intellectual property
rights of or relating to such Submitted Content. You further acknowledge and understand that you may be exposed
to
Submitted Content that is inaccurate, offensive, indecent, or objectionable, and you agree to waive, and hereby
do
waive, any legal or equitable rights or remedies you have or may have against with respect thereto, and agree to
indemnify and hold , its owners, members, managers, operators, directors, officers, agents, affiliates, and/or
licensors, harmless to the fullest extent allowed by law regarding all matters related to your use of the
Website.
3. You are solely responsible for the photos, profiles and other content, including, without limitation,
Submitted
Content that you publish or display on or through the Website, or transmit to other Website users. You
understand
and agree that may, in its sole discretion and without incurring any liability, review and delete or remove any
Submitted Content that violates this Agreement or which might be offensive, illegal, or that might violate the
rights, harm, or threaten the safety of Website users or others.
5. SUGGESTIONS.
If you send or transmit any communications, comments, questions, suggestions, or related materials to , whether
by
letter, email, telephone, or otherwise (collectively, "Suggestions"), suggesting or recommending changes to the
Website, including, without limitation, new features or functionality relating thereto, all such Suggestions
are,
and will be treated as, non-confidential and non-proprietary. You hereby assign all right, title, and interest
in,
and is free to use, without any attribution or compensation to you, any ideas, know-how, concepts, techniques,
or
other intellectual property and proprietary rights contained in the Suggestions, whether or not patentable, for
any
purpose whatsoever, including but not limited to, developing, manufacturing, having manufactured, licensing,
marketing, and selling, directly or indirectly, products and services using such Suggestions. You understand and
agree that is not obligated to use, display, reproduce, or distribute any such ideas, know-how, concepts, or
techniques contained in the Suggestions, and you have no right to compel such use, display, reproduction, or
distribution or seek recognition if the Suggestions are in fact implemented.
(G) Copyright Infringement Takedown Procedure
Has high regard for intellectual property and expects the same level of standard to be employed by its users.
may,
in appropriate circumstances and at its discretion, terminate the Account or prohibit access to the Website of
users
who infringe upon the intellectual property rights of others.
If you believe that your work has been copied and posted on the Website in a way that constitutes copyright
infringement and/or trademark infringement, please send the following information to us at help@KitPot.com
(i) identification of the copyrighted and/or trademarked work claimed to have been infringed, or, if multiple
works
at a single online site are covered by a single notification, a representative list of such works at that site;
(ii) identification of the material that is claimed to be infringing or to be the subject of infringing activity
and
that is to be removed or access to which is to be disabled at the Website, and information reasonably sufficient
to
permit to locate the material.
(iii) a written statement that you have a good faith belief that the disputed use is not authorized by the
copyright
and/or trademark owner, its agent, or the law
(iv) information reasonably sufficient to permit to contact you as the complaining party, such as an address,
telephone number, and, if available, an electronic mail address at which you may be contacted.
(v) an electronic or physical signature of the person authorized to act on behalf of the owner of an exclusive
interest that is allegedly infringed.
(vi) a statement by you, made under penalty of perjury, that the information in your report is accurate and that
you
are the owner of the exclusive right or authorized to act on the behalf of the owner of the exclusive right. A
statement by you composed of the foregoing points is referred to herein as the "Notice."
Only the intellectual property rights owner is permitted to report potentially infringing items through 's
reporting
system set forth above. If you are not the intellectual property rights owner, you should contact the
intellectual
property rights owner and they can choose whether to use the procedures set forth in these Terms of Use.
(H) Modifications to or Termination of Website
1. MODIFICAT ION OR CESSATION OF WEBSITE:
reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the
Website (or any part thereof) with or without notice and in its sole discretion. You agree that shall not be
liable
to you or to any third party for any modification, suspension or discontinuance of services.
2. TERMINATION BY KitPot:
You hereby acknowledge and agree that , in its sole and absolute discretion, has the right (but not the
obligation)
to delete, terminate, or deactivate your Account, block your email or IP address, cancel the Website or
otherwise
terminate your access to or participation in the use of the Website (or any part thereof), or remove and discard
any
Submitted Content on the Website ("Termination of Service"), immediately and without notice, for any reason,
including without limitation, Account inactivity or if believes or has reason to believe that you have violated
any
provision of the Terms of Use.
3. TERMINATION BY YOU
You may cancel your use of the Website and/or terminate the Terms of Use with or without cause at any time by
following the link in your Account under "Account Preferences" to "Deactivate Account."
4. EFFECT OF TERMINATION:
Upon termination of your Account, your right to participate in the Website, including, but not limited to, your
right to offer or purchase Services and your right to receive any fees or compensation, including, without
limitation, referral discounts, incentive bonuses, or other special offer rewards, shall automatically
terminate.
You acknowledge and agree that your right to receive any fees or compensation hereunder is conditional upon your
proper use of the Website, your adherence to the Terms of Use, the continuous activation of your Account, and
your
permitted participation in the Website. In the event of Termination of Service, your Account will be disabled
and
you may not be granted access to your Account or any files or other data contained in your Account.
Notwithstanding
the foregoing, residual data may remain in the system.
Unless has previously cancelled or terminated your use of the Website (in which case subsequent notice shall not
be
required), if you provided a valid email address during registration, will notify you via email of any such
termination or cancellation, which shall be effective immediately upon 's delivery of such notice.
Upon Termination of Service, the following shall occur: all licenses granted to you hereunder will immediately
terminate; and you shall promptly destroy all copies of Data (as defined below), Marks (as defined below) and
other
content in your possession or control. You further acknowledge and agree that shall not be liable to you or any
third party for any termination of your access to the Website. Upon Termination of Service, retains the right to
use
any data collected from your use of the Website for internal analysis and archival purposes, and all related
licenses you have granted hereunder shall remain in effect for the foregoing purpose. In no event is obligated
to
return any Submitted Content to you. Sections K, L, M, N, O, Q, R, S, T, U, V, W, and X, shall survive
expiration or
termination of the Website or your Account.
You agree to indemnify and hold , and its officers, managers, members, affiliates, successor, assigns,
directors,
agents, service professionals, suppliers, and employees harmless from any claim or demand, including reasonable
attorneys' fees and court costs, made by any third party due to or arising out of the Termination of Service.
(L) Intellectual Property Rights
1. KitPot OWNS OR HOLDS THE LICENSES TO ALL DATA AND MARKS ON THE WEBSITE
The content on the Website (exclusive of all Submitted Content), including without limitation, the text,
software,
scripts, graphics, photos, sounds, music, videos, interactive features and the like ("Data") and the trademarks,
service marks and logos contained therein ("Marks"), are owned by . Other trademarks, names and logos on this
Website are the property of their respective owners.
Data on the Website is provided to you AS IS for your information and personal use only and may not be used,
copied,
reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other
purposes whatsoever without the prior written consent of the respective owners. reserves all rights not
expressly
granted in and to the Website and the Data. You agree not to use, copy, or distribute, any of the Data other
than as
expressly permitted herein, including any use, copying, or distribution of Submitted Content obtained through
the
Website for any commercial purposes. If you download or print a copy of the Data for personal use, you must
retain
all copyright and other proprietary notices contained thereon. You agree not to circumvent, disable or otherwise
interfere with security features of the Website or features that prevent or restrict use or copying of any Data
or
enforce limitations on use of the Website or the Data therein.
2. KitPot'S LICENSE TO YOU FOR THE USE OF DATA AND MARKS
The Website contains 's Data and Marks, which are, or may become, protected by copyright, trademark, patent,
trade
secret and other laws, and owns and retains all rights in the Data and Marks. Subject to these Terms of Use,
hereby
grants you a limited, revocable, non transferable, non sublicensable license to reproduce and display the Data
(excluding any software source code) solely for your personal use in connection with accessing and participating
in
the Website.
The Website may also contain Data of other users or licensors, which you shall not copy, modify, translate,
publish,
broadcast, transmit, distribute, perform, display, or sell.
FEES INCURRED BY SERVICE PROFESSIONALS
Joining , opening an Account, posting Services and viewing posted Services is free. reserves the right at its
sole
discretion to charge fees to Service Professionals for other services that may provide in the future.
may also in certain categories require Service Professionals to make payments for following up on job leads i.e.
requests posted by Service Users, and permitting the Service Professional to contact the Service User (“Lead
Fee”)
irrespective of whether the job leads eventually result in a transaction or exchange of consideration for the
service requested. In order to be eligible to make such Lead Fee payment, Service Professionals shall be
required to
make advance payments (“Credits”) from which the Lead Fee may be deducted as and when necessary. Whenever the
Credits fall below the prescribed threshold, the Service Professional shall be prompted to refill the Credits in
order to continue enjoying the ability to follow up on leads and contacting Service Users.
The service professional is entitled to refund of credits that is credited back in their wallet in the following
conditions:
1. Refunds are processed only when a customer has cancelled the request and not viewed your profile
2. Refunds are processed if the customer has not viewed quote and not cancelled request 4 days after your
response
In the event,
(i) the job lead is identified to be non-genuine, or
(ii) the Service User within 48 hours of posting a request on the Website withdraws the same by way of the
Website
or the mobile application only, or
(iii) the Service Professional pays the Lead Fee to respond to the Service User’s request for service but the
Service User does not open or access the Service Professional’s response, the Lead Fee shall be reimbursed to
the
Service Professional. The decision of pertaining to the above shall be final and binding.
offers premium services to Service Professionals for a fee and may in the future offer additional services, like
tax
preparation and bookkeeping that Service Professionals can also choose to purchase. reserves the right to charge
fees for these services at its sole discretion.
3. TAXES
You understand that we are acting solely as an intermediary for the collection of rents and fees between a
Service
User and a Service Professional who choose to enter into an Agreement for Service. Because state and local tax
laws
vary significantly by locality, you understand and agree that you are solely responsible for determining your
own
tax reporting requirements in consultation with tax advisors, and that we cannot and do not offer tax advice to
either hosts or guests. Further, you understand that you shall not be responsible or liable in any manner in
relation to tax liability of a Service User or a Service Professional.
REFUND POLICY(*)
All commissions payable to by Service Professionals on consummated transactions, i.e. exchange of services for
consideration, are final and non-refundable.
All money paid by Service Professionals in form of “Credits” are non-interest bearing and shall be refunded to
the
Service Professionals if they remain un-utilised for a period greater than 364 days only. Such amounts shall not
be
refunded prior to that.
If poor customer service or inappropriate behaviour with customers results in the professional being delisted
from
the KitPot Partner platform, then all credits (purchased or promotional) will have to forfeited, and there will
be
no refund made in such a case.
and hence, at the end of the day, the Service User should take an informed decision on his/her own accord and
keep
in mind the fact that only seeks to provide a platform wherein Service Users and Service Professionals have an
opportunity to meet each other.
NOTWITHSTANDING THE FOREGOING, YOU AGREE THAT SINCE KitPot only seeks to provide a platform wherein the Service
User
and Service Professional can be brought together and itself has not role in the execution or provision of
Services
ITSELF, KITPOT SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE OF ANY SORT WHATSOEVER INCURRED AS THE
RESULT OF ANY SUCH TRANSACTION OR DEALINGS. IF THERE IS A DISPUTE BETWEEN PARTICIPANTS ON THE WEBSITE, OR
BETWEEN
REGISTERED USERS OR ANY WEBSITE USER AND ANY THIRD PARTY, YOU ACKNOWLEDGE AND AGREE THAT KitPot IS UNDER NO
OBLIGATION TO BECOME INVOLVED. IN THE EVENT THAT A DISPUTE ARISES BETWEEN YOU AND ONE OR MORE WEBSITE USERS,
REGISTERED USERS OR ANY THIRD PARTY, YOU HEREBY RELEASE KitPot, ITS OFFICERS, MANAGERS, MEMBERS, DIRECTORS,
EMPLOYEES, ATTORNEYS, AGENTS, AND SUCCESSORS IN RIGHTS FROM ANY CLAIMS, DEMANDS, AND DAMAGES (ACTUAL AND
CONSEQUENTIAL) OF EVERY KIND OR NATURE, KNOWN OR UNKNOWN, SUSPECTED OR UNSUSPECTED, FORESEEABLE OR
UNFORESEEABLE,
DISCLOSED OR UNDISCLOSED, ARISING OUT OF OR IN ANY WAY RELATED TO SUCH DISPUTES AND/OR THE WEBSITE OR ANY
SERVICE
PROVIDED THEREUNDER.
Dispute Resolution
If a dispute arises between you and , our goal is to provide you with a neutral and cost effective means of
resolving the dispute quickly. Accordingly, you and hereby agree that we will resolve any claim or controversy
at
law and equity that arises out of the Terms of Use or the Website in accordance with this Section O or as we and
you
otherwise agree in writing. Before resorting to the filing of a formal lawsuit, we strongly encourage you to
first
contact us directly to seek a resolution via e-mail at support@KitPot.com. The dispute shall be resolved through
alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.
1. GOVERNING LAW
The Terms of Use shall be governed in all respects by the laws of India and any legal proceeding arising out of
this
Agreement will occur exclusively in the courts located in New Delhi, India.
Advertisements
Aspects of the Website and other services may be supported by advertising revenue. As such, may display
advertisements and promotions on the service. The manner, mode and extent of advertising on the Website are
subject
to change and the appearance of advertisements on the Website does not necessarily imply endorsement by any
advertised products or services. You agree that you shall not be responsible or liable for any loss or damage of
any
sort incurred by you as a result of any such dealings or as the result of the presence of such advertisers on
the
Website.
Third-party Links, Contact Forms and Phone Numbers:
The Website may provide, or third parties may provide, links, contact forms and/or phone numbers to other
websites
or resources, including, without limitation, social networking, blogging and similar websites through which you
are
able to log into the Website using your existing account and log-in credentials for such third-party websites.
Certain areas of the Website may allow you to interact and/or conduct transactions with such third-party sites,
and,
if applicable, allow you to configure your privacy settings in your third-party site account to permit your
activities on the Website to be shared with your contacts in your third-party site account. Because it has no
control over such sites and resources, you acknowledge and agree that it is not responsible for the availability
of
such external sites or resources, and is not responsible or liable for any content, advertising, products, goods
or
services on or available from such websites or resources. Unless expressly stated on the Website, links to
third-party sites should in no way be considered as or interpreted to be 's endorsement of such third-party
sites or
any product or service offered through them. You further acknowledge and agree that shall not be responsible or
liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with
use
of or reliance on any such content, advertising, product, goods or services available on or through any such
website
or resource. The Third-party website may have different privacy policies and terms and conditions and business
practices than . In certain situations, you may be transferred to a Third-party website through a link or
connected
to a Third-party resource by a contact form or phone but it may appear that you are still on this Website or
transacting with . In these situations, you acknowledge and agree that the Third-party website terms and
conditions
and privacy policy apply in this situation. Your dealings and communications through the Website with any party
other than are solely between you and such third party. Any complaints, concerns or questions you have relating
to
materials provided by third parties should be forwarded directly to the applicable third party.
Indemnification and Release:-
YOU AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS KitPot, AND ITS OFFICERS, MANAGERS, MEMBERS, DIRECTORS,
EMPLOYEES,
SUCCESSORS, ASSIGNS, SUBSIDIARIES, AFFILIATES, SERVICE PROFESSIONALS, SUPPLIERS, AND AGENTS, FROM AND AGAINST
ANY
AND ALL CLAIMS, DAMAGES, OBLIGATIONS, LOSSES, LIABILITIES, COSTS OR DEBT, AND EXPENSES (INCLUDING BUT NOT
LIMITED TO
ATTORNEYS' FEES) ARISING FROM YOUR USE OF, ACCESS TO, AND PARTICIPATION IN THE WEBSITE; YOUR VIOLATION OF ANY
PROVISION OF THE TERMS OF USE, INCLUDING THE PRIVACY POLICY; YOUR VIOLATION OF ANY THIRD-PARTY RIGHT, INCLUDING
WITHOUT LIMITATION ANY COPYRIGHT, PROPERTY, PROPRIETARY, INTELLECTUAL PROPERTY, OR PRIVACY RIGHT; OR ANY CLAIM
THAT
YOUR SUBMITTED CONTENT CAUSED DAMAGE TO A THIRD PARTY. THIS DEFENSE AND INDEMNIFICATION OBLIGATION WILL SURVIVE
THESE TERMS OF SERVICE AND YOUR USE OF THE WEBSITE.
IF YOU HAVE A DISPUTE WITH ONE OR MORE WEBSITE USERS, YOU FOREVER RELEASE KitPot (AND ITS OFFICERS, MANAGERS,
MEMBERS, DIRECTORS, EMPLOYEES, SUCCESSORS, ASSIGNS, SUBSIDIARIES, AFFILIATES, SERVICE PROFESSIONALS, SUPPLIERS,
AGENTS, SUBSIDIARIES, AND EMPLOYEES) FROM ANY AND ALL CLAIMS, DEMANDS AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF
EVERY KIND AND NATURE, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF THE WEBSITE
AND/OR
ANY SUBMITTED CONTENT.
THE TERMS OF USE, AND ANY RIGHTS AND LICENSES GRANTED HEREUNDER, MAY NOT BE TRANSFERRED OR ASSIGNED BY YOU, BUT
MAY
BE ASSIGNED BY KitPot WITHOUT RESTRICTION.
Phishing:-
Identity theft and the practice currently known as "phishing" are of great concern to Platform. Safeguarding
information to help protect You from identity theft is a top priority. We do not and will not, at any time,
request
your credit card information or national identification numbers in a non-secure or unsolicited e-mail or
telephone
communication.
Notice:-
You agree that may provide you with notices, including those regarding changes to the Terms of Use, by email,
regular mail, or postings on the Website.
General Information:-
The Terms of Use, together with the Privacy Policy and any other legal notices or Additional Policies published
by
on the Website, shall constitute the entire agreement between you and concerning the Website. If any provision
of
the Terms of Use is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall
not
affect the validity of the remaining provisions of the Terms of Use, which shall remain in full force and
effect.
No waiver of any provision of this Terms of Use shall be deemed a further or continuing waiver of such term or
any
other term, and 's failure to assert any right or provision under these Terms of Use shall not constitute a
waiver
of such right or provision.
Private Limited. All Rights Reserved